FAQ
How does the process work?
Simple!
•Place your normal orders from Suppliers which are shipped to our warehouse in Sales Tax Free Oregon.
•Upload the ASIN-Supplier-Cost-Etc to our Airtable Spreadsheet.
•We receive those packages and you are assigned a dedicated shipping day that is consistent every week!
•Your Team Lead will access your Inventory Lab via User Permissions to complete the shipment!
What if I don't have enough for a shipment?
We require a minimum of 50 units for a shipment.
The Team will check your shelf spot every week.
If there is not enough for a shipment, we simply check back the next week!
How does Invoicing work?
We send a weekly invoice once your shipment is complete.
There is a 5 day grace period on payments via Quickbooks invoice.
*If payment is not received after 7 days, there will be a $50 late fee.
*After 14 days of non-payment, you will no longer be a Client and remaining inventory will be donated.
The default is via ACH which we cover the fees.
You can request to pay by Credit Card with a 3% fee.
If you hit the discount tiers of 1k+ units during the month, you will receive a credit back for the difference.
How do I cancel?
There is no time commitment so you just let us know if you are switching directions and we
can push out your final shipment!
What about packing slips and samples?
You will have a 'personal box' on your shelf that we keep packing slips/samples in.
Once the box is full, we can ship that out to you!
What is the cost for Polybags and Shipping Boxes?
We believe in keeping things SIMPLE which means prices include Polybags, Bubble Wrap & Shipping Boxes!
No more expecting a certain price only to find tons of add-ons!
The only time you will see extra charges is if we need to use custom sized boxes, extra bubble wrap, etc. You will always be notified ahead of time!
What is the monthly minimum?
We require a minimum of 300 units per month to remain an active Client.
If the 300 Unit minimum is not met, you will be charged the difference on your end of month invoice.
Example: 250 units shipped would receive an additional 50 unit fee.
*If you are a NEW Client, we give a 60 day 'ramp up' period to meet the minimum!
How long does a shipment take?
Although we do follow a set schedule where your shipment will be set for the same day each week,
it can be extremely difficult to forecast the schedule due to an influx in volume, difficulty of prep, being short staffed, etc which can result in your shipment being delayed.
We do ask for patience if this happens :)
Example: If your shipping day is scheduled for Monday, we have a 1 business day turn around time so your shipment may be bumped to Tuesday if needed.
The Team will always be in communication so they will reach out on Slack when it is your turn for a shipment so there is no need to ask about shipping time.
NETWORK PREP OBLIGATIONS The Center agrees to provide the Client with the following services:
Receiving, inspecting, and inventorying the Client's products.
Preparing and labeling the Client's products for shipment to Amazon or Walmart.
Storing and maintaining the Client's products until they are shipped. This includes all categories of products such as Toys, Health & Personal Care, Beauty, Shoes and Clothing.
CLIENT OBLIGATIONS The Client agrees to provide the Center with the following:
Provide accurate and complete information about the Client's products on AirTable.
Provide necessary Return labels for products within 7 days of notification.
Payment for services rendered by the Center within 5 Business Days of Invoice received.
FEES & PAYMENTS The Client agrees to pay Network Prep in accordance with the fee schedule. Invoices will be emailed every week after shipments are complete. There is a 5 day grace period for payment. If payment is not made after 7 days, Network Prep will not create further shipments until payment is up to date along with a $50 late fee. The fees are subject to change upon notice by Network Prep which is updated on the website.
If payment is not received after 14 days, all remaining inventory will be donated and the Client will no longer be able to use the service.MONTHLY MINIMUMS Network Prep requires a minimum of 300 units per month to remain an active Client.
If the 300 Unit minimum is not met, the Client will be charged the difference on the end of month invoice.
Example: 250 units shipped would receive an additional 50 unit fee.STORAGE Network Prep offers 30 days free storage for all product. After 30 days the storage fee will be billed at $40 Per Pallet or $10 Per 18x18x16 Medium Box.
QUALITY CONTROL Every item received is thoroughly inspected to ensure New Condition. This inspection includes: Cross-checking the item & invoice to confirm Authenticity, Inspecting the packaging & seal to confirm New Condition, Cross-checking the item to the Marketplace listing to confirm an exact match.
COMMUNICATION Client agrees to stay up to date on Communication with Network Prep via Slack. If there is no Communication or response after 30 days, remaining products will be donated.
SHIPPING SCHEDULE You will be assigned a set day every week. Due to delays that naturally happen, there is an extra day 'handling' time. The Team will message when the Clients shipment is being started.
STRANDED INVENTORY Items that are damaged, restricted, stranded, etc. If Network Prep does not receive a Return Label, notification to Donate or Communication to hold longer, these items will be donated after 30 days.
LIABILITY Network Prep is not liable for any loss or damage to the Client's products while in the possession of the shipping carriers unless the loss or damage is directly at the fault of Network Prep.
CONFIDENTIALITY The Center will protect the confidentiality of the Client's information and will not disclose it to any third party without the Client's consent.
TERMINATION This Agreement may be terminated by either party. Upon termination, the Client must remove all of their products from the Center within 10 days.
GOVERNING LAW This Agreement shall be governed by and construed in accordance with the laws of Oregon.
ENTIRE AGREEMENT This Agreement represents the entire understanding between the parties and supersedes all prior negotiations, understandings, and agreements.
By accepting this Agreement, the User acknowledges that they have read and understand the terms and conditions set forth herein and agree to be bound by them.
Network Prep
Charles Leslie (Owner)
Info@Networkprep.com
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Client Agreement
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293 W 3rd St.
Lafayette, OR 97127
Info@NetworkPrep.com
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